Item showed delivered by USPS, but wasn't anywhere to be found. Received an email from the company stating delivered & a red lettered area to click to 'let them know' if not received. I did & received a reply from Dalton that basically said once it leaves their facility, they aren't responsible for it & to contact the shipper. Then why have the option to 'let them know' & why would they even bother with insuring the package if they are going to do nothing? Luckily, it did show up at our neighbor's house several days later. Tried to pair the remote, but no luck. Checked the 2 batteries, which were good, but the remote is dead. Looks like it should light up & beep, but nothing happens. A complete waste of time & money. Should have paid double for the one at the local hardware store. Would have been less of a hassle.